Couch Title LLC values your privacy. This Privacy Policy explains how we collect, use, and protect personal information you provide through this website.

Information We Collect

We may collect information you submit through contact forms, such as your name, email address, phone number, subject, and message details.

How We Use Your Information

We use submitted information to respond to inquiries, provide requested services, and improve communication with clients and prospective clients.

Information Sharing

We do not sell your personal information. We may share information with trusted service providers who assist with business operations, or when required by law.

Data Security

We maintain reasonable administrative and technical safeguards to protect personal data. However, no method of internet transmission is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

We may update this Privacy Policy from time to time. Updates are effective when posted on this page.

1. SMS Consent Comunications

The phone numbers we collect as part of the SMS consent process will not be shared with third parties.

2. Types of SMS Communications

If customers consent to receive SMS messages, they may receive communications such as: Example: "Hello, this is a reminder of your upcoming appointment with Couch Title at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

as well as Appointment reminders, Follow-up messages, and Billing inquiries

3. Message Frequency

Message frequency may vary depending on the type of communication.

4. Potential Fees for SMS Messaging:

Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.

5. Opt In Methods

Customers may opt in to receive SMS messages verbally, during a conversation.

6. Opt Out Methods

Customers may opt out of receiving SMS messages via: Reply "STOP" to the SMS message, Contact us at 1-800-409-6660, or Email us at titledepartment@couchtitle.com

7. Help

If customers are experiencing issues, they can reply with "HELP," or you can reach out to us at 1-800-409-6660

8. Standard Messaging Disclosure

Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or contact us at 1-800-409-6660, or Email us at titledepartment@couchtitle.com. Message frequency may vary.

If you have questions about this Privacy Policy, please contact us at titledepartment@couchtitle.com or call 1-800-409-6660.